Re: [oXygen-user] Installing oxygen 19.1 on centOS7

15 Jan 2020

      Thanks for the advice. Setting max_bpp=24 solved the issue. Originally the color depth was set to 32. According to the manual for the xrdp.ini setting xserverbpp=24 does the same for X11rdp and Xvnc backends. Maybe it's worth adding a paragraph to the users manual?

Kind regards,
M. Wingerath

______________________________ 
Landesarchiv Nordrhein-Westfalen
Abteilung Rheinland
Schifferstraße 30, 47059 Duisburg
Tel.: +49 203 98721-427
Fax: +49 203 98721-111
markus.wingerath@lav.nrw.de
www.lav.nrw.de
______________________________ 

-----Ursprüngliche Nachricht-----
Von: oXygen-user <oxygen-user-bounces@oxygenxml.com> Im Auftrag von oxygen-user-request@oxygenxml.com
Gesendet: Dienstag, 14. Januar 2020 19:00
An: oxygen-user@oxygenxml.com
Betreff: oXygen-user Digest, Vol 111, Issue 5

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Today's Topics:

   1. Installing oxygen 19.1 on centOS7 (Wingerath, Markus)
   2. Re: Installing oxygen 19.1 on centOS7
      (Oxygen XML Editor Support (Adrian Buza))
   3. Re: Installing oxygen 19.1 on centOS7 (Eliot Kimber)

----------------------------------------------------------------------

Message: 1
Date: Tue, 14 Jan 2020 12:19:37 +0000
From: "Wingerath, Markus" <Markus.Wingerath@lav.nrw.de>
To: "'oxygen-user@oxygenxml.com'" <oxygen-user@oxygenxml.com>
Subject: [oXygen-user] Installing oxygen 19.1 on centOS7
Message-ID: <d97d283e613d433b85bb6c625b373b67@lav.nrw.de>
Content-Type: text/plain; charset="iso-8859-1"

Dear list,

I'm trying to install oxygen 19.1 on a VirtualMachine running centOS 7 with GNOME via X11 and OpenJDK 1.8.0.
I'm running the install-script with su-privileges, but after drawing the first window (for the language selection), there are no buttons or text.
The functionality is there - I can open the drop-down menu - but no text or buttons.

I tried using the "unattended installation" as well as unpacking the tarball, both open a window but fail to draw it's contents. The flash screen also appears only as a grey rectangle.

The VM sits behind a firewall which blocks ftp-protocols and cannot be altered, because we don't administer it - this has led to problems in the past, therefore it's worth mentioning.

I tried Google, but came up empty handed. I'm hoping someone here ran into similar problems and has found a solution.

Best wishes,
M. Wingerath

______________________________
Landesarchiv Nordrhein-Westfalen
Abteilung Rheinland
Schifferstraße 30, 47059 Duisburg
Tel.: +49 203 98721-427
Fax: +49 203 98721-111
markus.wingerath@lav.nrw.de<mailto:markus.wingerath@lav.nrw.de>
www.lav.nrw.de<http://www.lav.nrw.de>
______________________________

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Message: 2
Date: Tue, 14 Jan 2020 16:20:58 +0200
From: "Oxygen XML Editor Support (Adrian Buza)"
	<support@oxygenxml.com>
To: oxygen-user@oxygenxml.com, "Wingerath, Markus"
	<Markus.Wingerath@lav.nrw.de>
Subject: Re: [oXygen-user] Installing oxygen 19.1 on centOS7
Message-ID: <85d3f4fe-1ff2-7863-164b-6a5a49560663@oxygenxml.com>
Content-Type: text/plain; charset="windows-1252"

Hello,
...
I’m running the install-script with su-privileges,I’m running the 
install-script with su-privileges, but after drawing the first window 
(for the language selection), there are no buttons or text.
Have you tried running the installer and/or the application without su-privileges?
...
I tried using the “unattended installation” as well as unpacking the 
tarball, both open a window but fail to draw it’s contents. The flash 
screen also appears only as a grey rectangle.
We have not tested Oxygen or the installer on CentOS 7, but the problem you are experiencing (empty windows) seems to be between Java and the
X11 graphical system.
Please check the version of Java being used, "java --version"
I found an article about a similar problem with Intellij (also a Java
app) on CentOS:
https://intellij-support.jetbrains.com/hc/en-us/community/posts/360000436304...
If you are working remotely (e.g. via XRDP), check if the framebuffer is configured to use 24-bit of color.
Someone mentioned there that he resolved the problem in CentOS 7.6 by editing /etc/xrdp/xrdp.ini and changing max_bpp=24.

If the problem persists, consider installing v21.1, OpenJDK distribution, "*Linux 64-bit (Includes OpenJDK 12.0.1)*"?
https://www.oxygenxml.com/xml_editor/download_oxygenxml_editor.html?os=Linux

Regards,
Adrian

Adrian Buza
oXygen XML Editor and Author Support

On 14.01.2020 14:19, Wingerath, Markus wrote:
...
Dear list,

I’m trying to install oxygen 19.1 on a VirtualMachine running centOS 7 
with GNOME via X11 and OpenJDK 1.8.0.
I’m running the install-script with su-privileges, but after drawing 
the first window (for the language selection), there are no buttons or 
text.
The functionality is there – I can open the drop-down menu – but no 
text or buttons.

I tried using the “unattended installation” as well as unpacking the 
tarball, both open a window but fail to draw it’s contents. The flash 
screen also appears only as a grey rectangle.

The VM sits behind a firewall which blocks ftp-protocols and cannot be 
altered, because we don’t administer it – this has led to problems in 
the past, therefore it’s worth mentioning.

I tried Google, but came up empty handed. I’m hoping someone here ran 
into similar problems and has found a solution.

Best wishes,
M. Wingerath

______________________________
*Landesarchiv Nordrhein-Westfalen*
Abteilung Rheinland
Schifferstraße 30, 47059 Duisburg
Tel.: +49 203 98721-427
Fax: +49 203 98721-111
markus.wingerath@lav.nrw.de <mailto:markus.wingerath@lav.nrw.de>
www.lav.nrw.de <http://www.lav.nrw.de>
______________________________

_______________________________________________
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Message: 3
Date: Tue, 14 Jan 2020 08:47:09 -0600
From: Eliot Kimber <ekimber@contrext.com>
To: <oxygen-user@oxygenxml.com>, "Wingerath, Markus"
	<Markus.Wingerath@lav.nrw.de>
Subject: Re: [oXygen-user] Installing oxygen 19.1 on centOS7
Message-ID: <D5890DA2-8A13-419D-915B-6DF51E676101@contrext.com>
Content-Type: text/plain;	charset="UTF-8"

I had a similar issue on Redhat Enterprise 7 accessed via RDP from Windows.

I found I had to add this line:

xserverbpp=24

To the Xvnc and Xorg entries in xrdp.ini (/etc/xrdp/xrdp.ini)

Cheers,

E.	
--
Eliot Kimber
http://contrext.com

On 1/14/20, 8:20 AM, "oXygen-user on behalf of Oxygen XML Editor Support (Adrian Buza)" <oxygen-user-bounces@oxygenxml.com on behalf of support@oxygenxml.com> wrote:

        Hello,

    I’m running the
            install-script with su-privileges, I’m
            running the install-script with su-privileges, but after drawing
            the first window (for the language selection), there are no
            buttons or text.

        Have you tried running the installer and/or the application without
        su-privileges?

    I tried using the
            “unattended installation” as well as unpacking the tarball, both
            open a window but fail to draw it’s contents. The flash screen
            also appears only as a grey rectangle.

        We have not tested Oxygen or the installer on CentOS 7, but the
        problem you are experiencing (empty windows) seems to be between
        Java and the X11 graphical system.
        Please check the version of Java being used, "java --version"

        I found an article about a similar problem with Intellij (also a
        Java app) on CentOS:
    https://intellij-support.jetbrains.com/hc/en-us/community/posts/360000436304...
        If you are working remotely (e.g. via XRDP), check if the
        framebuffer is configured to use 24-bit of color. 
        Someone mentioned there that he resolved the problem in CentOS 7.6
        by editing /etc/xrdp/xrdp.ini and changing max_bpp=24.

        If the problem persists, consider installing v21.1, OpenJDK
        distribution, "Linux 64-bit (Includes OpenJDK 12.0.1)"?
    https://www.oxygenxml.com/xml_editor/download_oxygenxml_editor.html?os=Linux

        Regards,
        Adrian
        Adrian Buza
    oXygen XML Editor and Author Support

        On 14.01.2020 14:19, Wingerath, Markus
          wrote:

            Dear list,

            I’m trying to install
                oxygen 19.1 on a VirtualMachine running centOS 7 with GNOME
                via X11 and OpenJDK 1.8.0.

            I’m running the
                install-script with su-privileges, but after drawing the
                first window (for the language selection), there are no
                buttons or text.

            The functionality is
                there – I can open the drop-down menu – but no text or
                buttons.

            I tried using the
                “unattended installation” as well as unpacking the tarball,
                both open a window but fail to draw it’s contents. The flash
                screen also appears only as a grey rectangle.

            The VM sits behind a
                firewall which blocks ftp-protocols and cannot be altered,
                because we don’t administer it – this has led to problems in
                the past, therefore it’s worth mentioning.

            I tried Google, but came
                up empty handed. I’m hoping someone here ran into similar
                problems and has found a solution.

            Best wishes,
            M. Wingerath

            ______________________________

            Landesarchiv
                  Nordrhein-Westfalen
            Abteilung
                Rheinland
            Schifferstraße
                30, 47059 Duisburg
            Tel.: +49
                203 98721-427
            Fax: +49 203
                98721-111
            markus.wingerath@lav.nrw.de
            www.lav.nrw.de <http://www.lav.nrw.de>
            ______________________________

          _______________________________________________
    oXygen-user mailing list
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