Hello all,
OS: Windows 7, Professional
Oxygen: Oxygen 9.3, XML Editor
Today I tried to save a file within the Oxygen editor. Meanwhile the editor crashed. I tried to start it again – no chance. I started my computer again and tried to start the editor anew – no chance! I uninstalled my
Oxygen and reinstalled it – again no chance. The starting-window pops up for a short time and closes again.
Every time I try to start the editor, I get the appended error-message.
Could it be, that the shlwapi.dll has an error? Should I replace my existing dll with a new one?
Hope, somebody can help me with my problem soon!
Best regards,
Monika
#
# An unexpected error has been detected by Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x757da231, pid=1380, tid=420
#
# Java VM: Java HotSpot(TM) Client VM (1.6.0_01-b06 mixed mode)
# Problematic frame:
# C [SHLWAPI.dll+0x1a231]
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#
--------------- T H R E A D ---------------
Current thread (0x4cd6f000): JavaThread "AWT-EventQueue-0" [_thread_in_native, id=420]
siginfo: ExceptionCode=0xc0000005, reading address 0x7e936035
Registers:
EAX=0x7e936035, EBX=0x0059bde8, ECX=0x00008000, EDX=0x7e946035
ESP=0x4c9aefac, EBP=0x4c9aefb4, ESI=0x00000000, EDI=0x4c9aefcc
EIP=0x757da231, EFLAGS=0x00010287
Top of Stack: (sp=0x4c9aefac)
0x4c9aefac: 759ee760 7e936035 4c9aefd4 757da1e6
0x4c9aefbc: 7e936035 00008000 4c9aefcc 0059be5c
0x4c9aefcc: 00000000 7cc48ab4 4c9aefe4 7596046b
0x4c9aefdc: 7e936035 759b2240 4c9af210 7595c9c6
0x4c9aefec: 7e936035 7e936035 00000000 46a54790
0x4c9aeffc: 7e936035 4c9af07c 4c9af07c 7599d9bd
0x4c9af00c: 0059be54 00000000 0059bde8 4c9af02c
0x4c9af01c: 7599e151 0059bde8 00000000 4c9af20c
Instructions: (pc=0x757da231)
0x757da221: f9 00 80 00 00 77 41 8d 14 48 33 f6 3b c2 73 38
0x757da231: 0f b7 08 66 85 c9 74 18 0f b7 c9 83 f9 20 74 2f
Stack: [0x4c930000,0x4c9b0000), sp=0x4c9aefac, free space=507k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C [SHLWAPI.dll+0x1a231]
C [SHLWAPI.dll+0x1a1e6]
C [shell32.dll+0x2046b]
C [shell32.dll+0x1c9c6]
C [shell32.dll+0x1c96f]
C [awt.dll+0x137895]
j sun.awt.shell.Win32ShellFolder2.getLinkLocation(Z)Lsun/awt/shell/ShellFolder;+20
j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+69
j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+79
j sun.awt.shell.Win32ShellFolderManager2.get(Ljava/lang/String;)Ljava/lang/Object;+156
j sun.awt.shell.ShellFolder.get(Ljava/lang/String;)Ljava/lang/Object;+4
j com.sun.java.swing.plaf.windows.WindowsFileChooserUI.updateUseShellFolder()V+55
j com.sun.java.swing.plaf.windows.WindowsFileChooserUI.installComponents(Ljavax/swing/JFileChooser;)V+67
j javax.swing.plaf.basic.BasicFileChooserUI.installUI(Ljavax/swing/JComponent;)V+47
j com.sun.java.swing.plaf.windows.WindowsFileChooserUI.installUI(Ljavax/swing/JComponent;)V+2
j javax.swing.JComponent.setUI(Ljavax/swing/plaf/ComponentUI;)V+135
j javax.swing.JFileChooser.updateUI()V+40
j javax.swing.JFileChooser.setup(Ljavax/swing/filechooser/FileSystemView;)V+18
j javax.swing.JFileChooser.<init>(Ljava/io/File;Ljavax/swing/filechooser/FileSystemView;)V+133
j javax.swing.JFileChooser.<init>()V+9
j ro.sync.ui.e.<init>()V+1
j ro.sync.ui.Z$1$1.<init>(Lro/sync/ui/Z$1;)V+6
j ro.sync.ui.Z$1.run()V+9
j ro.sync.ui.a$1.run()V+4
j ro.sync.ui.a.A(Ljava/lang/Runnable;)V+12
j ro.sync.ui.Z.<init>()V+41
j ro.sync.ui.Z.H()Lro/sync/ui/Z;+10
j ro.sync.ui.FileChooserSingleton$1.run()V+26
j ro.sync.ui.a$1.run()V+4
j java.awt.event.InvocationEvent.dispatch()V+11
j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
j java.awt.EventDispatchThread.pumpOneEventForFilters(I)Z+156
j java.awt.EventDispatchThread.pumpEventsForFilter(ILjava/awt/Conditional;Ljava/awt/EventFilter;)V+30
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+11
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub
Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j sun.awt.shell.Win32ShellFolder2.getLinkLocation(JJZ)J+0
j sun.awt.shell.Win32ShellFolder2.getLinkLocation(Z)Lsun/awt/shell/ShellFolder;+20
j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+69
j sun.awt.shell.Win32ShellFolder2.isDirectory()Z+79
j sun.awt.shell.Win32ShellFolderManager2.get(Ljava/lang/String;)Ljava/lang/Object;+156
j sun.awt.shell.ShellFolder.get(Ljava/lang/String;)Ljava/lang/Object;+4
j com.sun.java.swing.plaf.windows.WindowsFileChooserUI.updateUseShellFolder()V+55
j com.sun.java.swing.plaf.windows.WindowsFileChooserUI.installComponents(Ljavax/swing/JFileChooser;)V+67
j javax.swing.plaf.basic.BasicFileChooserUI.installUI(Ljavax/swing/JComponent;)V+47
j com.sun.java.swing.plaf.windows.WindowsFileChooserUI.installUI(Ljavax/swing/JComponent;)V+2
j javax.swing.JComponent.setUI(Ljavax/swing/plaf/ComponentUI;)V+135
j javax.swing.JFileChooser.updateUI()V+40
j javax.swing.JFileChooser.setup(Ljavax/swing/filechooser/FileSystemView;)V+18
j javax.swing.JFileChooser.<init>(Ljava/io/File;Ljavax/swing/filechooser/FileSystemView;)V+133
j javax.swing.JFileChooser.<init>()V+9
j ro.sync.ui.e.<init>()V+1
j ro.sync.ui.Z$1$1.<init>(Lro/sync/ui/Z$1;)V+6
j ro.sync.ui.Z$1.run()V+9
j ro.sync.ui.a$1.run()V+4
j ro.sync.ui.a.A(Ljava/lang/Runnable;)V+12
j ro.sync.ui.Z.<init>()V+41
j ro.sync.ui.Z.H()Lro/sync/ui/Z;+10
j ro.sync.ui.FileChooserSingleton$1.run()V+26
j ro.sync.ui.a$1.run()V+4
j java.awt.event.InvocationEvent.dispatch()V+11
j java.awt.EventQueue.dispatchEvent(Ljava/awt/AWTEvent;)V+26
j java.awt.EventDispatchThread.pumpOneEventForFilters(I)Z+156
j java.awt.EventDispatchThread.pumpEventsForFilter(ILjava/awt/Conditional;Ljava/awt/EventFilter;)V+30
j java.awt.EventDispatchThread.pumpEventsForHierarchy(ILjava/awt/Conditional;Ljava/awt/Component;)V+11
j java.awt.EventDispatchThread.pumpEvents(ILjava/awt/Conditional;)V+4
j java.awt.EventDispatchThread.pumpEvents(Ljava/awt/Conditional;)V+3
j java.awt.EventDispatchThread.run()V+9
v ~StubRoutines::call_stub
--------------- P R O C E S S ---------------
Java Threads: ( => current thread )
0x4ccfc800 JavaThread "Image Fetcher 0" daemon [_thread_blocked, id=5612]
=>0x4cd6f000 JavaThread "AWT-EventQueue-0" [_thread_in_native, id=420]
0x4cd6e800 JavaThread "AWT-Shutdown" [_thread_blocked, id=5388]
0x4c36ec00 JavaThread "AWT-Windows" daemon [_thread_in_native, id=5624]
0x4c36e000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=2884]
0x0255e400 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=4480]
0x02559800 JavaThread "CompilerThread0" daemon [_thread_blocked, id=4448]
0x02559000 JavaThread "Attach Listener" daemon [_thread_blocked, id=4452]
0x02558800 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=6132]
0x02548800 JavaThread "Finalizer" daemon [_thread_blocked, id=4228]
0x0253fc00 JavaThread "Reference Handler" daemon [_thread_blocked, id=5392]
0x00297800 JavaThread "main" [_thread_blocked, id=5764]
Other Threads:
0x0253bc00 VMThread [id=5588]
0x02561c00 WatcherThread [id=4340]
VM state:not at safepoint (normal execution)
VM Mutex/Monitor currently owned by a thread: None
Heap
def new generation total 960K, used 364K [0x04590000, 0x04690000, 0x09620000)
eden space 896K, 34% used [0x04590000, 0x045dcd70, 0x04670000)
from space 64K, 89% used [0x04680000, 0x0468e468, 0x04690000)
to space 64K, 0% used [0x04670000, 0x04670000, 0x04680000)
tenured generation total 6148K, used 5854K [0x09620000, 0x09c21000, 0x45d90000)
the space 6148K, 95% used [0x09620000, 0x09bd7b38, 0x09bd7c00, 0x09c21000)
compacting perm gen total 13568K, used 13334K [0x45d90000, 0x46ad0000, 0x49d90000)
the space 13568K, 98% used [0x45d90000, 0x46a95b30, 0x46a95c00, 0x46ad0000)
No shared spaces configured.
Dynamic libraries:
0x00400000 - 0x00423000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\java.exe
0x77e60000 - 0x77fe0000 C:\Windows\SysWOW64\ntdll.dll
0x765a0000 - 0x766b0000 C:\Windows\syswow64\kernel32.dll
0x76cd0000 - 0x76d17000 C:\Windows\syswow64\KERNELBASE.dll
0x75880000 - 0x75920000 C:\Windows\syswow64\ADVAPI32.dll
0x76900000 - 0x769ac000 C:\Windows\syswow64\msvcrt.dll
0x75920000 - 0x75939000 C:\Windows\SysWOW64\sechost.dll
0x77310000 - 0x77400000 C:\Windows\syswow64\RPCRT4.dll
0x75540000 - 0x755a0000 C:\Windows\syswow64\SspiCli.dll
0x75530000 - 0x7553c000 C:\Windows\syswow64\CRYPTBASE.dll
0x7c340000 - 0x7c396000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\msvcr71.dll
0x6d7c0000 - 0x6da07000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\client\jvm.dll
0x756c0000 - 0x757c0000 C:\Windows\syswow64\USER32.dll
0x76b20000 - 0x76bb0000 C:\Windows\syswow64\GDI32.dll
0x77e30000 - 0x77e3a000 C:\Windows\syswow64\LPK.dll
0x76df0000 - 0x76e8d000 C:\Windows\syswow64\USP10.dll
0x73420000 - 0x73452000 C:\Windows\system32\WINMM.dll
0x75820000 - 0x75880000 C:\Windows\system32\IMM32.DLL
0x76e90000 - 0x76f5c000 C:\Windows\syswow64\MSCTF.dll
0x74070000 - 0x740bc000 C:\Windows\system32\apphelp.dll
0x6d310000 - 0x6d318000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\hpi.dll
0x76590000 - 0x76595000 C:\Windows\syswow64\PSAPI.DLL
0x6d770000 - 0x6d77c000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\verify.dll
0x6d3b0000 - 0x6d3cf000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\java.dll
0x6d7b0000 - 0x6d7bf000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\zip.dll
0x6d000000 - 0x6d1c3000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\awt.dll
0x747c0000 - 0x74811000 C:\Windows\system32\WINSPOOL.DRV
0x769c0000 - 0x76b1c000 C:\Windows\syswow64\ole32.dll
0x73e40000 - 0x73ec0000 C:\Windows\system32\uxtheme.dll
0x73d40000 - 0x73d53000 C:\Windows\system32\dwmapi.dll
0x6d570000 - 0x6d583000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\net.dll
0x76f60000 - 0x76f95000 C:\Windows\syswow64\WS2_32.dll
0x766b0000 - 0x766b6000 C:\Windows\syswow64\NSI.dll
0x74970000 - 0x749ac000 C:\Windows\system32\mswsock.dll
0x74940000 - 0x74946000 C:\Windows\System32\wship6.dll
0x6d2b0000 - 0x6d303000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\fontmanager.dll
0x74960000 - 0x74965000 C:\Windows\System32\wshtcpip.dll
0x748f0000 - 0x74934000 C:\Windows\system32\DNSAPI.dll
0x748c0000 - 0x748e7000 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
0x757c0000 - 0x75817000 C:\Windows\syswow64\SHLWAPI.dll
0x748a0000 - 0x748bc000 C:\Windows\system32\IPHLPAPI.DLL
0x74890000 - 0x74897000 C:\Windows\system32\WINNSI.DLL
0x74880000 - 0x74886000 C:\Windows\system32\rasadhlp.dll
0x74840000 - 0x74878000 C:\Windows\System32\fwpuclnt.dll
0x75940000 - 0x7658a000 C:\Windows\syswow64\shell32.dll
0x6d1f0000 - 0x6d21f000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\cmm.dll
0x76bb0000 - 0x76c33000 C:\Windows\syswow64\CLBCatQ.DLL
0x76840000 - 0x768cf000 C:\Windows\syswow64\OLEAUT32.dll
0x6d590000 - 0x6d599000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\nio.dll
0x6d220000 - 0x6d243000 C:\Program Files (x86)\Oxygen XML Editor 9\jre\bin\dcpr.dll
0x73720000 - 0x737a4000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\comctl32.dll
0x73ec0000 - 0x7405e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
0x77400000 - 0x7759d000 C:\Windows\syswow64\SETUPAPI.dll
0x768d0000 - 0x768f7000 C:\Windows\syswow64\CFGMGR32.dll
0x76c80000 - 0x76c92000 C:\Windows\syswow64\DEVOBJ.dll
0x73b10000 - 0x73c05000 C:\Windows\system32\propsys.dll
0x740c0000 - 0x740e1000 C:\Windows\system32\ntmarta.dll
0x76da0000 - 0x76de5000 C:\Windows\syswow64\WLDAP32.dll
0x5b100000 - 0x5b298000 C:\Windows\system32\NetworkExplorer.dll
0x65dd0000 - 0x65dda000 C:\Windows\system32\slc.dll
0x74820000 - 0x74832000 C:\Windows\system32\MPR.dll
0x71e50000 - 0x71e58000 C:\Windows\System32\drprov.dll
0x71e20000 - 0x71e49000 C:\Windows\System32\WINSTA.dll
0x71870000 - 0x71884000 C:\Windows\System32\ntlanman.dll
0x73010000 - 0x73027000 C:\Windows\System32\davclnt.dll
0x73000000 - 0x73008000 C:\Windows\System32\DAVHLPR.dll
0x4df80000 - 0x4dff7000 C:\Windows\system32\wdnp32.dll
0x4e000000 - 0x4e18d000 C:\Windows\system32\wdHelper.dll
0x76d20000 - 0x76d9b000 C:\Windows\syswow64\comdlg32.dll
0x73c20000 - 0x73cac000 C:\Windows\system32\ODBC32.dll
0x747a0000 - 0x747b7000 C:\Windows\system32\USERENV.dll
0x74d30000 - 0x74d3b000 C:\Windows\system32\profapi.dll
0x74da0000 - 0x74db1000 C:\Windows\system32\NETAPI32.dll
0x74d90000 - 0x74d99000 C:\Windows\system32\netutils.dll
0x74d70000 - 0x74d89000 C:\Windows\system32\srvcli.dll
0x74d60000 - 0x74d6f000 C:\Windows\system32\wkscli.dll
0x74d50000 - 0x74d5f000 C:\Windows\system32\SAMCLI.DLL
0x74d20000 - 0x74d29000 C:\Windows\system32\VERSION.dll
0x755a0000 - 0x756bb000 C:\Windows\syswow64\WININET.dll
0x76c70000 - 0x76c73000 C:\Windows\syswow64\Normaliz.dll
0x77150000 - 0x77309000 C:\Windows\syswow64\iertutil.dll
0x77030000 - 0x77141000 C:\Windows\syswow64\urlmon.dll
0x73e00000 - 0x73e38000 C:\Windows\system32\odbcint.dll
0x4e200000 - 0x4e23b000 C:\Windows\system32\wdUIResDll.dll
0x4e5d0000 - 0x4e7c1000 C:\Windows\system32\wdCryptoUtils.dll
0x4e7d0000 - 0x4e909000 C:\Windows\system32\cryptopp.dll
0x74780000 - 0x74796000 C:\Windows\system32\CRYPTSP.dll
0x74740000 - 0x7477b000 C:\Windows\system32\rsaenh.dll
0x71860000 - 0x7186b000 C:\Windows\system32\cscapi.dll
0x65d10000 - 0x65d19000 C:\Windows\system32\LINKINFO.dll
VM Arguments:
jvm_args: -Xss512k -Xmx1048m -XX:SoftRefLRUPolicyMSPerMB=0 -Dsun.java2d.noddraw=true -Dcom.oxygenxml.ApplicationDataFolder=C:\Users\madlikm\AppData\Roaming
java_command: ro.sync.exml.Oxygen
Launcher Type: SUN_STANDARD
Environment Variables:
JAVA_HOME=C:\Programme (x86)\Java\jre7;
PATH=C:\Program Files (x86)\Oxygen XML Editor 9\\jre\bin;C:\Program Files (x86)\AMD APP\bin\x86_64;C:\Program Files (x86)\AMD APP\bin\x86;Wert: C:\Programme\SCHEMA\RtfFormattingKit\Bin;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;
C:\Programme\QuickTime\QTSystem\;C:\Programme\TortoiseSVN\bin;C:\Program Files (x86)\apache-ant-1.7.1\bin\;C:\Programme (x86)\Java\jre7\bin;C:\Programme (x86)\jre7\lib\;C:\windows\system32\WindowsPowerShell\v1.0;C:\Programme\Microsoft SQL Server\100\Tools\Binn\;C:\Programme\Microsoft
SQL Server\100\DTS\Binn\;C:\Python27;C:\Python27\Tools\Scripts;C:\Programme\Calibre2\;C:\Program Files\TortoiseSVN\bin;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static
USERNAME=madlikm
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 58 Stepping 9, GenuineIntel
--------------- S Y S T E M ---------------
OS: Windows NT 6.1 Build 7601 Service Pack 1
CPU:total 8 family 6, cmov, cx8, fxsr, mmx, sse, sse2
Memory: 4k page, physical 4194303k(4194303k free), swap 4194303k(4194303k free)
vm_info: Java HotSpot(TM) Client VM (1.6.0_01-b06) for windows-x86, built on Mar 14 2007 00:24:02 by "java_re" with unknown MS VC++:1310
. . . . . . . . . . . . . . . . . . . . . . . . . .
Ing. Monika Madlik
Developer
LexisNexis
A-1030 Wien, Marxergasse 25
Tel.: +43 1 53452 1568
Fax.: +43 1 534 52 146
. . . . . . . . . . . . . . . . . . . . . . . . . .
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