Resending this, last copy was done as a reply and got threaded wrong.

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Anyone else seeing long opening times? I've got a user who says:

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I noticed recently that Oxygen 15 takes more and more time to open and display the Welcome screen and/or the usual framework. That can last for over 2-3 minutes.

Then, it also happens that some standard xml files take very long to open and display – from time to time I simply have to stop the application and reload it.

Is there some sort of cache cleaning operation that I should apply to solve this? Found nothing about that in the WG.

Finally, Oxygen reports no error about these hanging situation.

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He's using Win7. I'm using WinXP, I also thought Oxy 15 was taking a long time to open, but when I timed it on my machine, it's only taking 1 minute, and then if I close it and reopen it, it only takes 20 seconds, so I assume it's benefiting from caching of recently loaded items.

Any advice?

--Aaron DaMommio

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AARON DAMOMMIO

ALCATEL-LUCENT
STAFF TECHNICAL WRITER/TOOLS DEVELOPER

CUSTOMER EXPERIENCE SOLUTIONS

AUSTIN, TX

USA

T: (512) 531-2408 

M: (512) 762-4326
aarond@motive.com