Hello,

Try opening an http URL in Oxygen to check if remote resources are accessible via http: File > "Open URL" and in the "File URL" field paste the URL. e.g. http://www.oxygenxml.com
Then try the same with a URL pointing to an image. e.g. http://www.oxygenxml.com/img/logo_oxygen.png
The image will be presented in the Image Preview panel.

If any of these attempts fail, check the Oxygen network settings. If the client is behind an HTTP proxy make sure that is correctly configured in: Options > Preferences, "Network Connection Settings", Proxy.
In addition, if the Internet connection is slow, or the targeted server is very busy, you could attempt to increase the read timeout value from "Network Connection Settings", "HTTP(S)/WebDAV".

Regards,
Adrian

Adrian Buza
oXygen XML Editor and Author Support

Tel: +1-650-352-1250 ext.202
Fax: +40-251-461482
support@oxygenxml.com

On 17.07.2013 20:30, Holley, Erik wrote:

Oxygen Author 14.2 is showing a "can't display image" in Author mode.

First test was setting an image in the framework's CSS file: content: oxy_url(.....) This test fails with web, http://, images, but works with local, file://, images.

Second test was creating an XHTML file, adding an <img> element and setting the src attribute to a web address. Same failure.

It seems Oxygen is having trouble retrieving images from http:// addresses. And, this only occurs on my client's machine. My machine works correctly. The client has web access, as we performed troubleshooting over WebEx. What could make this happen?
_______________________________________________
oXygen-user mailing list
oXygen-user@oxygenxml.com
http://www.oxygenxml.com/mailman/listinfo/oxygen-user