Dear Adrian (cc oxygen-user list),
Thank you for the quick response. Yes, I can print from TextEdit (and any other application that I've tried). "sudo cupsd" returns silently. Running "sudo launchctl stop org.cups.cupsd" followed by "sudo launchctl start org.cups.cupsd" has no effect; I get no error message from those commands, but printing from <oXygen/> still doesn't work. The error message when I try to print from <oXygen/> is a simple one: a dialog box opens with "Error" in the title bar and "No print service found." as the message, plus a "Close" button. Does any of this make sense?
Best,
David
On Mon, May 30, 2016 at 10:45 AM, Oxygen XML Editor Support (Adrian Buza) <support@oxygenxml.com> wrote:
Hello David,
Can you print from other applications, like TextEdit?
Oxygen (by means of Java) relies on the CUPS server (cupsd) for printing in OS X. It's possible CUPS may not be working on your system.
Restarting the system is usually the simplest method to resolve most issues, as long as it's not a configuration or driver problem.
You can also try running in a Terminal window:
sudo cupsd
You will be prompted to enter the admin password. It should be silent, if it's working. If there's something wrong, you will most likely get an error message.
If that doesn't seem to change anything for Oxygen, try the following two commands in succession:
sudo launchctl stop org.cups.cupsd
sudo launchctl start org.cups.cupsd
Let me know if the problem persists. If possible, please provide the exact error messages or screenshots.
Regards,
Adrian
Adrian Buza oXygen XML Editor and Author Support Tel: +1-650-352-1250 ext.2020 Fax: +40-251-461482
On 28.05.2016 19:22, David Birnbaum wrote:
Dear oxygen-user list,
When I try to print from the editor view with XML Editor 18.0, build 2016042012 and java.runtime.version 1.8.0_72-b15 on OS X El Capitan Version 10.11.5 (15F34), I get a "no print service found" error message. The on-line <oXygen/> discussion logs show reports of similar behavior under Linux from 2005 and 2006, but I don't understand the explanations, which require a greater familiarity with the operating system than I have. I would be grateful if someone could please explain in end-user language how I can make <oXygen/> aware of my printer.
Thanks,
David
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-- Adrian Buza oXygen XML Editor and Author Support Tel: +1-650-352-1250 ext.2020 Fax: +40-251-461482