Can't uninstall/reinstall Eclipse plugin

I need to reinstall Oxygen Author 12, in Eclipse 3.5.2 on Ubuntu 10.4. I have completely cleaned any traces of Oxygen from my Eclipse installation --a file search reveals no files with any form of the string "oxygen" anywhere in the file system. I have restarted Eclipse with the -clean option. No Oxygen-related options or settings are available anywhere in the Eclipse UI. However, when I try to use Help > Install New Software to install Oxygen, Eclipse refuses on the grounds that Oxygen is already installed. What am I doing wrong? -- Ted Kuster help.collab.net

Hello, You probably installed Oxygen via the Eclipse update site but afterwards removed it directly from the file system without uninstalling it. As a result Eclipse still believes it's installed. Try to uninstall Oxygen from Help -> About -> Installation Details, Installed Software. Then try again to install it from the update site. If this doesn't work, you can download the appropriate Eclipse plugin zip distribution from the web site: http://www.oxygenxml.com/download_oxygenxml_author.html (Eclipse tab) and unpack the zip file in the Eclipse dropins folder. Regards, Adrian Adrian Buza oXygen XML Editor and Author support support@oxygenxml.com http://www.oxygenxml.com Ted Kuster wrote:
I need to reinstall Oxygen Author 12, in Eclipse 3.5.2 on Ubuntu 10.4. I have completely cleaned any traces of Oxygen from my Eclipse installation --a file search reveals no files with any form of the string "oxygen" anywhere in the file system. I have restarted Eclipse with the -clean option. No Oxygen-related options or settings are available anywhere in the Eclipse UI. However, when I try to use Help > Install New Software to install Oxygen, Eclipse refuses on the grounds that Oxygen is already installed. What am I doing wrong?

Thanks, Adrian. I put the plugin back (via the file system) and got Oxygen working normally again. Then I tried the uninstall routine that you described. When I click Unininstall, the Installed Software window flashes briefly and then closes. Nothing else appears to happen. The plugin is still there. I should note that the Installed Software list shows two different Oxygen plugins (neither of which I can uninstall): This one: oXygen XML Author 12.0.0.v2010100114 com.oxygenxml.author.feature.group And this one: oXygen XML Editor and XSLT Debugger 11.2.0.v2010090711 com.oxygenxml.editor.feature.group On 10/27/2010 06:27 AM, Adrian Buza wrote:
Hello,
You probably installed Oxygen via the Eclipse update site but afterwards removed it directly from the file system without uninstalling it. As a result Eclipse still believes it's installed. Try to uninstall Oxygen from Help -> About -> Installation Details, Installed Software. Then try again to install it from the update site.
If this doesn't work, you can download the appropriate Eclipse plugin zip distribution from the web site: http://www.oxygenxml.com/download_oxygenxml_author.html (Eclipse tab) and unpack the zip file in the Eclipse dropins folder.
Regards, Adrian
Adrian Buza oXygen XML Editor and Author support support@oxygenxml.com http://www.oxygenxml.com
Ted Kuster wrote:
I need to reinstall Oxygen Author 12, in Eclipse 3.5.2 on Ubuntu 10.4. I have completely cleaned any traces of Oxygen from my Eclipse installation --a file search reveals no files with any form of the string "oxygen" anywhere in the file system. I have restarted Eclipse with the -clean option. No Oxygen-related options or settings are available anywhere in the Eclipse UI. However, when I try to use Help
Install New Software to install Oxygen, Eclipse refuses on the grounds that Oxygen is already installed. What am I doing wrong?
-- Ted Kuster CollabNet Sr. Docs Guy 415-823-3941 "Limning the zeitgeist since 1963."

oXygen XML Author 12.0.0.v201010011 is the latest build of the Author plugin. So you can keep that. If you unpacked the zip file in the Eclipse dropins folder then you won't be able to uninstall it from the Installed Software window. You also won't be able to update it from the Eclipse update site. In the future you will have to manually delete it from the dropins and download and unpack a new version there. If all else fails, simply delete and redeploy Eclipse from scratch. In the future avoid deleting from the file system plugins that have been installed from Eclipse update sites. Eclipse also keeps an install history of the plugins installed from update sites so you can quickly revert to a previous version. Regards, Adrian Ted Kuster wrote:
Thanks, Adrian. I put the plugin back (via the file system) and got Oxygen working normally again. Then I tried the uninstall routine that you described. When I click Unininstall, the Installed Software window flashes briefly and then closes. Nothing else appears to happen. The plugin is still there. I should note that the Installed Software list shows two different Oxygen plugins (neither of which I can uninstall): This one: oXygen XML Author 12.0.0.v2010100114 com.oxygenxml.author.feature.group And this one: oXygen XML Editor and XSLT Debugger 11.2.0.v2010090711 com.oxygenxml.editor.feature.group
On 10/27/2010 06:27 AM, Adrian Buza wrote:
Hello,
You probably installed Oxygen via the Eclipse update site but afterwards removed it directly from the file system without uninstalling it. As a result Eclipse still believes it's installed. Try to uninstall Oxygen from Help -> About -> Installation Details, Installed Software. Then try again to install it from the update site.
If this doesn't work, you can download the appropriate Eclipse plugin zip distribution from the web site: http://www.oxygenxml.com/download_oxygenxml_author.html (Eclipse tab) and unpack the zip file in the Eclipse dropins folder.
Regards, Adrian
Adrian Buza oXygen XML Editor and Author support support@oxygenxml.com http://www.oxygenxml.com
Ted Kuster wrote:
I need to reinstall Oxygen Author 12, in Eclipse 3.5.2 on Ubuntu 10.4. I have completely cleaned any traces of Oxygen from my Eclipse installation --a file search reveals no files with any form of the string "oxygen" anywhere in the file system. I have restarted Eclipse with the -clean option. No Oxygen-related options or settings are available anywhere in the Eclipse UI. However, when I try to use Help
Install New Software to install Oxygen, Eclipse refuses on the
grounds that Oxygen is already installed. What am I doing wrong?

Hi Ted -- I'm having the same problem (on Windows). Have you figured this out yet? I've wasted a lot of time because of this. It's maddening!

Hi Bill, If you can't install Oxygen from the Eclipse update site, please download the appropriate zip distribution for your Eclipse version. You can find it here: Editor: http://www.oxygenxml.com/download_oxygenxml_editor.html (Eclipse tab) Author: http://www.oxygenxml.com/download_oxygenxml_author.html (Eclipse tab) After downloading the zip, unpack it in the Eclipse dropins folder and start Eclipse with the "-clean" command line argument. Regards, Adrian Bill wrote:
Hi Ted -- I'm having the same problem (on Windows). Have you figured this out yet? I've wasted a lot of time because of this. It's maddening!
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participants (3)
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Adrian Buza
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Bill
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Ted Kuster