I'm setting up a WebHelp publishing template, and all was going fine,
until giving it to the client to install and it failed.
I'm developing this on a Mac and the client is using Windows. I've got a
folder that contains the template files, and have been creating the ZIP
package by compressing the folder. The resulting ZIP works fine on a
Mac, but on Windows, it seems to work .. it shows up as an available
template in the Transformation Scenario .. but when you run the build,
you get a message that the descriptor file isn't found.
After a bit of gnashing of teeth, I found that (it seems) on Windows,
it's treating the containing folder as an additional folder. (I'm not
sure why it can find the PNG but not the OPT file though.)
If I create the ZIP by selecting the contents of the folder rather than
the folder itself, it works for both Windows and Mac.
I'm good for now, but wanted to post this in case it's something that
should be fixed, or if I'm just misunderstanding how it should work.
Cheers,
Scott
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